Completed quickly and followed instructions given. Grammar, spelling, etc. was all good as well. Thank you so much! Will hire in the future.
1. What sort of business is Stocklands? Describe in your own words in one paragraph. (6 marks)
2. What is the structure of the organisation? (5 marks)
3. Identify the groups within the customer base. (6 marks)
4. Explain how Stocklands engages with the customers within the different groups. (6 marks)
5. What are the best methods for setting up contact for each group of customers to gain insight into their needs? (5 marks)
6. Explain how and why Customer Engagement methods vary across business units
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