M4 Written Assignment – Active Listening

http://www.nasuad.org/documentation/I_R/ActiveListening.pdf

http://www.careacademy.org/Care%20Academy%20Documents/cc_activelt.pdf

After reading the texts and mini-lectures in this module write a paper that completes the tasks below.

• Read the following excerpts as if these characters were clients that you work with.
• Write an example of the skills as if you were therapist/counselor. You may copy the excerpts and format (below) and paste into your own Word document to complete and submit.

EXCERPT 1

I have no place to turn. I am always alone ..I mean I have a lot of friends but I’m not sure they are real friends. We get together every weekend but sometimes when they don’t call I get all paranoid and feel like…. I don’t know. I just wish that sometimes I could be a fly on the wall, but I can’t so it makes me…. uh um…. uncomfortable. I guess.

Provide responses to this excerpt that demonstrates the following active listening skills:

Encouraging:

Restating:

Clarifying:

Reflecting Consumer’s Feelings:

Validating:

Summarizing:

EXCERPT 2

I have this problem. My family is crazy. My parents are like two big kids. I feel like I always have to tell them what the right thing to do is….. and then they get mad at me. I know I can’t take care of them but it’s like they mess around and are irresponsible and then they want to complain to me about how everyone else is messed up. I feel like when I call them there is always some issue they are not telling me about. Is it me? Am I the one who’s crazy here?

Provide responses to this excerpt that demonstrates the following active listening skills:

Encouraging:

Restating:

Clarifying:

Reflecting Consumer’s Feelings:

Validating:

Summarizing:

EXCERPT 3

We have been married for just under a year. It is a second marriage for both of us. I have no children and she does and they are grown. Since I have been married I feel like I have to cater to her children. I can respect that I realize she’s their mother but come on already. I don’t want her to fight with her kids but I just can see how they take advantage of her. Then I get dragged into it. It upsets me to watch her give so much and get very little in return.

Provide responses to this excerpt that demonstrates the following active listening skills:

Encouraging:

Restating:

Clarifying:

Reflecting Consumer’s Feelings:

Validating:

Summarizing:

EXCERPT 4

(From a child) I don’t want to go on the bus anymore. How come my parents can’t drive me? I don’t like school. I just want to stay home.

Provide responses to this excerpt that demonstrates the following active listening skills:

Encouraging:

Restating:

Clarifying:

Reflecting Consumer’s Feelings:

Validating:

Summarizing:

Note: This paper should be 1-2 pages and APA style.